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Question | ID: 19942688 No internet since 20th july.....

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Question | ID: 19942688 No internet since 20th july.....

could someone check my support question.....i have had no internet since 20th july and this is just not funny anymor.

Modem is not syncing. checked all equipment, filters etc so its definately your end....
6 REPLIES
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Question | ID: 19942688 No internet since 20th july.....

Hi there,

I've raised this internally for someone to chase.
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Question | ID: 19942688 No internet since 20th july.....

thanks for your quick reply
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Question | ID: 19942688 No internet since 20th july.....

hi james still no update on this question any ideas whats happening please i am desperate to get access to my internet.....
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Question | ID: 19942688 No internet since 20th july.....

Good luck!! I've nto had a proper internet connection since 16th June...probably a total of 7 to 8 days. Last time it was briefly up was on the 24th July.
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

Question | ID: 19942688 No internet since 20th july.....

Quote
hi james still no update on this question any ideas whats happening please i am desperate to get access to my internet.....


Hi,

Looks like James has already raised this to our suppliers for you, it normally takes around 48-72 hours for us to get a reply back.
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Question | ID: 19942688 No internet since 20th july.....

okay thanks.... i take it there will be some sort of reimbursement for the lack of internet since 20th....... think this would be reasonable of me to expect??

regards