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Question For Ben Brown please.

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Question For Ben Brown please.

Hi Ben,
Could you please tell me if it is possible , or how to go about getting a "Whoosh" test done on my line by Plusnet? I really would like to know what the line length is and S/N ratio etc is !!!! I would also like to know when the Basingstoke exchange is likely to upgrade my lion to 2Mb if possible , as the free upgrade was supposed to be started - originally April 2005 , then May , Then July , then ------- . I am on Home Surf 512K and joined Plusnet Nov 2002.

I have been getting some appalling speeds for some time now !!!!

Look forward to hearing from you .

PS:- if you want to know what DSLAM I am on then I 'll let you know if you answer this.

Kind Regards
Ian Garden
4 REPLIES
Community Veteran
Posts: 1,653
Registered: 13-06-2007

Question For Ben Brown please.

just raise a ticket asking for one to be done
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Question For Ben Brown please.

A woosh test will not tell you your line length, only it's condition.

A request for a woosh test must go via contact us but unless you are reprting a problem, your request may be rejected as the woosh test is for diagnosing line problems.
N/A

Question For Ben Brown please.

Thank you guys for the reply. I will raise a ticket, although I don't know how far I will get with this.

Ian
shellsong
Grafter
Posts: 2,191
Registered: 03-08-2007

Question For Ben Brown please.

@gardeni
Have you looked at your stats using your own router-- see http://www.kitz.co.uk/adsl/frogstats.htm (I believe your router is there)