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Q jump ticket submitted?

mrchalk
Grafter
Posts: 206
Registered: 06-08-2007

Q jump ticket submitted?

Just thought it would be interesting for everyone who raised a Q jump ticket, to tell us when it was raised, (automatically) closed & weather or not you are on MAX yet. Ill go first:

Ticket raised 28th April, automatically closed 3rd May. No max yet Evil

Moderators note by chris (fa55dsl): All caps title removed, this is considered rude and shouting.
81 REPLIES
N/A

Q jump ticket submitted?

Ticket Raised 21st April, responce from Dave 25th April, closed 3rd March.
Not upgraded yet.
But then... i'm not really bothered :lol:
N/A

adslmax

i queue jumped on the 2nd may and it closed on the day after. no adsl max yet.
N/A

Q jump ticket submitted?

Ticket Raised 24th April

Automatically Closed 3rd May

No Max yet. Sad

What is the BT lead time once PlusNet have submitted orders to them?
N/A

Q jump ticket submitted?

My q jump Ticket: 19223944 Raised: 21 04 06
which PN Closed 03 05 06

member since 2000 and still no MaxDSL what was the point of q jump?
N/A

Q jump ticket submitted?

Q Jump ticket 19223148 Raised: 2006-04-21 14:49:32
Actioned 2006-04-23 14:20:40 James Bailey Training/Comms
Closed 2006-04-29 21:00:01

No MaxDSL yet
N/A

Q jump ticket submitted?

Q jump ticket : 19224920 raised April 21st
Closed by: Dave Tomlinson on April 25th

Still no Maxdsl here yet either Sad
grahamv
Grafter
Posts: 46
Registered: 27-07-2007

Q jump ticket submitted?

Ticket 19226557 raised 21st April

P/N response 25th April

MaxDSL order raised 2nd May

BT implemented 2nd May
N/A

Q jump ticket submitted?

Ticket: 19230321 Raised: 2006-04-22 11:04:55

Auto Closed 2006-05-03 15:54:34

Got Max about a day or two later.
Snarf
Grafter
Posts: 340
Thanks: 4
Registered: 04-08-2007

Q jump ticket submitted?

Raised on 3rd May - still open...
pint
Grafter
Posts: 380
Thanks: 6
Registered: 19-08-2007

Q jump ticket submitted?

Ticket: 19306766 opened 5th of May sod all response so far.
what happened to this four hour target time on tickets?Huh
Community Veteran
Posts: 1,653
Registered: 13-06-2007

Q jump ticket submitted?

Raised - 21-04-2006
Replied - 25-05-2006
MaxDSL Enabled - 03-05-2006
Ticket Manually closed by myself

rtmtft - the MaxDSL QJump tickets were placed in a seperate queue to and as such not included in the closure times, also it clearly states on the Q Jump sign up page that tickets will take up to 7 days to be replied to or closed
apollo1
Grafter
Posts: 184
Registered: 16-09-2007

Q jump ticket submitted?

Raised - 1st May 2006
Replied - 3rdMay 2006
MaxDSL Enabled - 9th May 2006


Sync @ 8128 / 448


Gray

EDIT replied on 3rd MAY
docrobster
Grafter
Posts: 132
Registered: 04-09-2007

Q jump ticket submitted?

Quote
Raised: 2006-05-03 12:02:34 by: You
2006-05-03
12:02:34
You
Open : [Support Wizard Journey]
[Trials Wizard]
[DSLMax Queue Jump]
[Additional Information]
2006-05-03
15:54:34
Script User
Unused - ADC - Developers



no max yet
payg, member since feb 2004

Apollo1's ticket took longer to close but has max before me :x
apollo1
Grafter
Posts: 184
Registered: 16-09-2007

Q jump ticket submitted?

the farmers :


changed my post, ticket was replied same time as yours