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Portal timing out

Alecto
Grafter
Posts: 2,886
Registered: 30-07-2007

Portal timing out

Took five tries to connect. 1pm Sunday.
Think I'll go and do something useful instead.
13 REPLIES
Community Veteran
Posts: 1,229
Thanks: 1
Registered: 30-07-2007

Portal timing out

yep everything went away for a few minutes -- i could ping nothing except ptn-ag2
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Portal timing out

Yep same here, most of the l8nc graphs (Max & LLU) that i have access to show a disconnect at about 1pm
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Portal timing out

Likewise folks.

Was seeing some random dns issues for a bit there and had no ability to resolve any domains and could only manage to ping certain sites.

Not sure what happened but it seems ok now.
Community Veteran
Posts: 6,983
Thanks: 8
Registered: 10-04-2007

Portal timing out

Same here. re-set my router and although it could see the exchange and sync with it there was no IP address back from Plusnet.

Looks like there was a huge glitch :?
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Portal timing out

Yeah, down for a good 15-20 minutes here. Trying to connect, but no luck. The router had synched though. All i could see was the following...

Sat, 2000-01-01 00:04:37 - Initialize LCP.
Sat, 2000-01-01 00:04:37 - LCP is allowed to come up.
Sat, 2000-01-01 00:04:51 - CHAP authentication failed
Sat, 2000-01-01 00:04:51 - LCP down.
Sat, 2000-01-01 00:05:37 - Initialize LCP.
Sat, 2000-01-01 00:05:37 - LCP is allowed to come up.
Sat, 2000-01-01 00:05:51 - CHAP authentication failed
Sat, 2000-01-01 00:05:51 - LCP down.

An unfortunate LLU person, should that be a factor...
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Portal timing out

PN are aware of the issue and are investigating as we speak.
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parts of linx rebooted.

Yeah, er, basically, telehouse had an outage. Well, a few of their machines rebooted. Quite a few of them...

No doubt the London Internet Exchange will say it's a small one :shock: :shock:
Liam
Grafter
Posts: 2,083
Registered: 04-04-2007

Portal timing out

We lost our telephone system (based in London) and external connectivity. All seems to be back up now, but calls are not being routed to us.

We are monitoring the situation and networks are investigating.
Community Veteran
Posts: 6,983
Thanks: 8
Registered: 10-04-2007

Portal timing out

Quote

An unfortunate LLU person, should that be a factor...


Nope I'm on the standard BT 2Mb connection and it hit me too.
Snarf
Grafter
Posts: 340
Thanks: 4
Registered: 04-08-2007

Portal timing out

Aha that'll be why I couldn't get on at all.

The 0845 support number just rang and rang and rang (5 mins of ringing and nothing). Is the premium support line not used anymore? I tried calling that and got "This number is not active" or something like that.

Still at least everything's up and running now!
blaze30682
Grafter
Posts: 113
Registered: 03-08-2007

Portal timing out

Quote
Quote

An unfortunate LLU person, should that be a factor...


Nope I'm on the standard BT 2Mb connection and it hit me too.


same here, standard 2 mb, was disconnected for gd 20-30 mins, router showed connection but when looked at connection status no ip and said disconnected.


dam was in middle of game, hope i havent lost ne kitSad
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Portal timing out

Would this account for my loss of connection but still remained synched to the exchance.

If it does, did a similar thing happen yesterday afternoon as well? I thought it could be down to my installation of Vista RC1 yet the other PC's couldnt connect too.
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Portal timing out

Quote
Would this account for my loss of connection but still remained synched to the exchance.



Quite probably.

It would seem that some sort of issue at Telehouse in London has affected a number of UK ISP's.

It would seem that transit peers like Linx and Level 3 are still having a few problems, so issues with certain sites might still arise.