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Portal Problem

N/A

Portal Problem

When I first enter the portal and click one of the navigational links - I am redirected to the "My Account" Section - thia happens whether I log in manually or use "auto login" - Is this a widespread problem - or is it connected to my account being deactivated about a month ago (it only seems to have started since then!)
2 REPLIES
Community Veteran
Posts: 6,983
Thanks: 8
Registered: 10-04-2007

Portal Problem

No I've just tried a few links and they all take me to where they should.
seems like it's just your connection?
N/A

Portal Problem

Hi,

Please ensure you've cleared your browser cache and then reattempt logging in. If the problem persists I'd advise raising a support ticket, we can then try logging into the portal with your account details from here to try and replicate the problem.