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Poor connection and service

N/A

Poor connection and service

I really don’t know what is going on with the service and support that they provide. It’s an utter waste of time and money.

I know that my BT exchange is showing red, but answer this for me please anyone; I say this is a plusnet issue.

Ok when connected to plusnet, ftp uploads & downloads, HTTP downloads (which fail, with server disconnections) P2P either slow as a snail or non existent.

Right !!!!! now for the fun part, using the same connection “Plusnet”, I connect an xp VPN connection over the top to my work LAN. Hey presto I can download upload ftp, p2p and download from IE with out any problems what so ever, the only thing I'm limited to is the 2mb connection at work.

So I’m thinking, ok my BT connection at the exchange is RED, but im still using the plusnet connection to the world wide web via VPN what can the issue be.Huh?.

I have come to the conclusion that it must be PLUSNET. But no they don’t have a problem and it’s BT.

Hope someone has some ideas.

Regards

Jon