yes, you are right. Credit where credit is due. They have never failed to take a payment from me a single time in 5 years. They are top notch in this area. Oh and you forgot to mention that they dont release your line even when your account is closed. Having to close the account was the option they gave to escape since they wont give llu macs (or at least thats wot they told my dad). But yes, if i ever want to make sure payment is taken from my account each and every month without fail, even if there is no service, plusnet are the guys!