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PlusNet whats gone wrong

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PlusNet whats gone wrong

with the new VMBU it's not updating usage I'm showing zero for today and last night which I know is wrong

How can I keep a check on my usage when the VMBU is borkedHuh
7 REPLIES
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PlusNet whats gone wrong

Good question.

You shouldn't have to pay for extra GB's if you can't tell where you're near to using them.
vic_newey
Grafter
Posts: 802
Thanks: 2
Registered: 30-07-2007

PlusNet whats gone wrong

I think your usage is going on mine as I think its suddenly registering more than I am using Evil
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PlusNet whats gone wrong

Suddenly it's caught up a little showing off peak usage for today ............
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

PlusNet whats gone wrong

Hi,

The data is currently being collected once every 4 hours for Plus and Premier accounts, it takes a while to process so it will be a little behind at the moment. The collation interval is going to be changed to 2 hours shortly.

Data for PAYG accounts should be up to data as that is processed seperately so should be at most 2 hours behind.
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PlusNet whats gone wrong

Mine shows far more than I have used including gaming and p2p which I never ever use. I have raised a ticket but no response as yet.
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PlusNet whats gone wrong

I think mine is updating every 4 days -

Community Veteran
Posts: 1,229
Thanks: 1
Registered: 12-04-2007

PlusNet whats gone wrong

@ chrisofcov

:lol: Hahaha.