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Placed order three days ago, still not seen by plusnet staff

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Placed order three days ago, still not seen by plusnet staff

Hi,

I placed a order to migrate three dys ago and still have not had my order seen to, can I have a migration date please? The ticket number is 16646196

Chris
5 REPLIES
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Placed order three days ago, still not seen by plusnet staff

can someone see to this please? i want to know the status of my order
Phantom_Flan_Fl
Grafter
Posts: 389
Registered: 30-07-2007

Placed order three days ago, still not seen by plusnet staff

Don't quote me but I think the migrationn staff are only Mon-Fri and your ticket has probably gone into their queue.

You might not get any response until Tue.
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Placed order three days ago, still not seen by plusnet staff

Worse, as it is bank holiday, there may be a small backlog come tuesday.

However, as you submitted the request mid last-week, ti should be one of the first ones dealt with.
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

Placed order three days ago, still not seen by plusnet staff

Hi Chris,

Your migration is now in progress sorry for the delay. I've updated your ticket for you.
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Placed order three days ago, still not seen by plusnet staff

thank you