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Pipex to Plusnet migration

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Pipex to Plusnet migration

Plustnet/BT were very fast under 7days to move my account from Pipex. The 2 mb premium service is fast. Plusnet is superior value fr money compared with Pipex and others!! Easy to use portal to manage all aspects of account. Keep it up!!
3 REPLIES
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Pipex to Plusnet migration

Hi there,

Welcome to the forums and Plus Net. These guys might at times have similar communication problems to Pipex, however they make up for it in the quality of the product and levels of support.

Hope you enjoy your stay.
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Pipex to Plusnet migration

Get someone at pipex to confirm they have cancelled your account.
When I migrated I phoned them and they said my account was cancelled, then a month later I got charged for the next 12 months worth of internet access, of which they only refunded 10 months worth because it was supposibly my fault the account wasn't cancelled (although the guy on the phone a month earlier confirmed it as cancelled...).
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Pipex to Plusnet migration

Pipex took an extra payment from me as well. They sent me a cheque after I yelled at them.