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Phone support useless


Phone support useless

What a joke.

You want to speak to PN because they don't answer my tickets so phone.

1st try and find the phone number on the web site - not there so dig out an old email

2nd try and get through the phone system - it either keeps cutting me off or keeps waiting way beyond a reasonable response time.

I'm starting to boil up nicely now - this is not customer service by any stretch of the imagination :twisted:
Posts: 156
Registered: 08-08-2007

Phone support useless

if you get through dont rely on the advice they give you. They had to admit last week that they got some basic technical advice wrong on one of my tickets