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Peak time useage changed without notice?

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Peak time useage changed without notice?

hmmm Since when has peak time useage gone from 30 GB down to 20 GB for 2mb line? My brothers been put on level 4 management, I'll probably be next, no e-mails were sent to notice us about this....what a suprise!
10 REPLIES
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Peak time useage changed without notice?

It hasn't (ish). There are now 2 systems in place related to your usage which is dependant on the type of usage you have:

The SUP peak time (4pm -> midnight) figure is still 30GB and 100GB off-peak for premier up to 2Mbs. This is described here.

The is now an additional figure for P2P/UseNet/FTP peak time (8am -> midnight) that is 20GB after which your connection speed is reduced for that type of traffic. This is explained here.

Any traffic counted in the 2nd also counts in the first.

At the moment. each system has a different peak period but these will soon be the same 4pm -> midnight once the P2P/Usenet/FTP system is fully automated.
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Peak time useage changed without notice?

Thanks for the answer, now if only you worked for plusnet and sent out emails like that Wink

Then I wouldn't get confused, like many others have been I should think Shockedops:
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Peak time useage changed without notice?

Have I interpreted this right?

FTP, Usenet & P2P:
20 GB limit between 8am & midnight for the whole month
20 GB = 20,971,520 KB
divide by 31 gives how many KB per day = 676,500
16 hours peak time per day, so divide by 16 = 42,281 KB per hour for 16 hours per day
42,281 / 3600 seconds in an hour = 11.74 KB/s

I limit my P2P, Usenet & FTP applications to 11 KB/s maximum (upload + download) between 8am and 12am, there'll be no problem as far as those applications are concernced

All applications
Midnight to 8am (which is off-peak), Usenet, P2P and FTP is unlimited, but I shouldn't use more than 80 GB (100 GB total less the 20 GB I'm using between 8am and midnight on P2P, Usenet & FTP)

80 GB = 83,886,080 KB in a month
divide by 31 days = 2,706,002 KB per day
Midnight - 8am = 8 hours, so divide by 8 = 338,250 KB per hour
Divide by 3600 = 93 KB/s, average upload + download I can use for all applications midnight - 8am

I can then set my FTP, Usenet & P2P applications to use no more than say 70 KB/s from midnight to 8am to give myself some leeway (web-browsing, email etc usually is probably no more than 2-3 GB per month)

Samir
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Peak time useage changed without notice?

*bump*

Surely someone at Plusnet is able to tell me whether I'm right, nearly right or way off

Samir
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Peak time useage changed without notice?

To be honest im not sure the CS team are 100% aware of whats going on.

I rang up wondering why i was on stage 1 restrictions when id only done 7GB and the guy told me to forget about it as its probably a fault in the system adn he'll try to sort it. He obviously hadnt been informed my service now has a 5GB cap.
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Peak time useage changed without notice?

I know my usage is pretty hefty (usually 2 GB+ per day), so I'm not complaining about the limits (yet!) - I just want to know how much I can use, since the system seems pretty complicated

Samir
braindead
Dabbler
Posts: 14
Registered: 13-10-2007

Peak time useage changed without notice?

My usage varies between 35-70gb per month - I can't manage on the new management systems so I'll be out of here ASAP.
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Peak time useage changed without notice?

Well I'll probably hang for a few months at least - the usage limits (as far as I can tell) are enough for me, and £21.99 per month isn't too bad

If they make many more unfathomable changes, I may well walk away though

Samir
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Peak time useage changed without notice?

Plusnet use base 10 for their calculations so

20GB = 20,000,000 KB

80GB = 80,000,00KB

So adjust your calculations accordingly.

As for your calculations, you need to allow for all the other traffic like email, HTTP etc as well as the traffic you don't know about like DNS lookups, port scanning to your IP etc that you use during the period.

It will also be very difficult to limit all your types of traffic anyway, expecialy if you run P2P/Usenet/FTP simultainiously.
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Peak time useage changed without notice?

So it works like this?

FTP, Usenet & P2P:
20 GB limit between 8am & midnight for the whole month
20 GB = 20,000,000,000 B
divide by 31 gives how many B per day = 645,161,290
16 hours peak time per day, so divide by 16 = 40,322,580 B per hour for 16 hours per day
40,322,580 / 3600 seconds in an hour = 11,200 B/s

All applications
Midnight to 8am (which is off-peak), Usenet, P2P and FTP is unlimited, but I shouldn't use more than 80 GB between all applications (100 GB total less the 20 GB I'm using between 8am and midnight on P2P, Usenet & FTP)

80 GB = 80,000,000,000 B in a month
divide by 31 days = 2,580,645,161 B per day
Midnight - 8am = 8 hours, so divide by 8 = 322,580,645 B per hour
Divide by 3600 = 89,605 B/s, average upload + download I can use for all applications midnight - 8am

Say I limit my P2P, FTP & Usenet to 11,000 B/s as in the first calc, it comes out at about 19.6 GB between 8am and midnight - less than the 20 GB limit, even in the unlikely event I use a constant 11,000 B/s

This gives me 80.4 GB free for the rest of the stuff. Limiting my Usenet, P2P and FTP to 70,000 B/s from midnight to 8am gives me 62.5 GB usage, i.e. 17.9 GB spare (more than 0.5 GB per day), which is more than enough for routine traffic (web-browsing, email, DNS lookups, people trying to hack me etc)

Well, that's enough maths for the weekend I think!

Samir