Got an email today telling me that peak time usage had been lifted, which was interesting as I never got an email telling me it was in place (and I have checked back on the service/ticket area).]
My main gripe is TOTAL usage on my account over the last 3 months has been under 30 gig and the 4 - midnight usage has been around 12-15gig (on premier by the way). Surely no part of the usage policy has been broken?
Anyway ticket raised awaiting a response, hopefully just me being a numpty, would hate to have to start siding with others against Plusnet as until now I've been a happy bunny and have had no reason for concern.
Perhaps I might be glad of taking the monthly service.
Funnily enough my father's account got exactly the same messages.
BB+ and he never used to use over about 2GB a month.
However I checked his machine over the other day as he said it was "acting funny" and found a trojan on it. Hence his increased useage.
If he'd have been notified I'd have caught the trojan earlier.
AGAIN I find myself hacked off with PNet.