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POP 3 mail collection for hosted domains is Pants!

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POP 3 mail collection for hosted domains is Pants!

Hi all,

This is a whinge that I hope other users who have moved domains to PlusNet may share and bring to the attention of the great and powerful at PlusNet :-)

I have been told by csupp that there is currently no way to manage POP 3 mailboxes for hosted domains.

IOW - if you own "widgits.co.uk", and have just transferred your glorious website to PlusNet, *any* mail addressed to *anything*@widgits.co.uk is going to drop into your PlusNet default POP 3 account and there is *no* way to alter that.

This is bad -*BIG BAD*. But good news for script kiddies and Viagra salespersons who will now be able to spam the hell of your domains and there's not a damn thing you can do about it except not to collect *any* mail from "widgits.co.uk".

Which meas that visitors and/or customers will not be able to email you from your site...

*GREAT!*

With my previous host I was able to blackhole mail addressed to *anything*@widgits.co.uk by applying a simple rule *not* to forward it unless it was addressed to a valid pop3 box. Then set up specific pop boxes to accept specifically addressed mail (i.e "feedback, csupport," etc.,).
Result: *ZERO* spam.

Please *PLEASE* PLusNET can we have this functionality?

As it is I am now going to have to set up new mailto links on both the sites I've moved to PlusNet to re-direct mail to domains/hosts where I *CAN* contol and specificy pop3 routing.

I am a very unhappy girl!
7 REPLIES
Community Veteran
Posts: 5,878
Registered: 04-04-2007

POP 3 mail collection for hosted domains is Pants!

You can setup mailboxes to work with your domain. any mailboxes you setup for your username.plus.com address will also work on any domains you have on the same account.

Chris
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POP 3 mail collection for hosted domains is Pants!

Hi Chris,

I think I get you.
So if you have "widgets.co.uk" hosted and have an existing pop box called "sales@widgits.co.uk" you could create a new mailbox for "sales"?

Unfortunately there is a problem with this :-)

Let's say you host both "widgits.co.uk" and "acmetrading.co.uk" and *both* these accounts require "sales" mailboxes?

I guess you're going to tell me to call one "widgitsales" and the other "acmesales"?

OK - that would work but it's a bit of a cludge - no?

And what if you have very long domain names like:
"nofudgepackinhereplease.co.uk" and "princessdianamemorialappeal.co.uk" and *both* require "feedback" boxes?

nofudgepacking_feedback@?
proncessdianaappeal_feedback@?

Ughhh.

I can't see why PlusNet cannot provide a cpanel (as so many other hosting companies do) to allow the user to configure this stuff themseleves.

After all, those of using a 2mb connection (moi) are paying them enough!

Best wishes,
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POP 3 mail collection for hosted domains is Pants!

This comes down to the simple fact that PlusNet are not a hosting company. There primary business is providing narrow and broadband connections.

Webhosting and e-mail come as a bonus of the account. If you wanted precice control over specific details like this, then you should have been looking at hosting companies from the start.

All of the details needed to know this are accessable from the support centre before subscribing.
N/A

POP 3 mail collection for hosted domains is Pants!

That's told me!

But it's not entirely fair. PlusNet could surely make what you've just explained a little clearer to new customers?

AFAIAA there is nothing on the portal that makes it clear that *only* the most basic hosting facilities are available.
Ianwild
Grafter
Posts: 3,835
Registered: 05-04-2007

POP 3 mail collection for hosted domains is Pants!

I don't think it is fair to say only the most basic hosting functions are available, we do offer quite advanced functionaility for domains in a number of regards. The only thing missing here from what you described is the ability to block email not addressed to a specific mailbox and the inability to host two domains on the same account and have the email addressed to a specific alias diurected to a different place.

Both these pieces of functionaility are currently being built, but in the mean time you can use the Email settings options in the members centre to create something very close to what you want in terms of mailboxes. You can then simply not collect the mail from your default mailbox, or just download it periodically to check for genuine email that has gone astray (ie if someone typed slaes@).

Regards,

Ian
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POP 3 mail collection for hosted domains is Pants!

Quote
Regards, Ian

Ian, do you get emails sent using "PM"? I sent you one last week but have no idea if you got it. I asked CS to ask you, but they couldn't help :roll:
Ianwild
Grafter
Posts: 3,835
Registered: 05-04-2007

POP 3 mail collection for hosted domains is Pants!

Er, probably not very often - Drop me a mail to iwild@plus.net is probably more effective.

I will take a look when I get a second though!

Regards,

Ian