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PAYG VMBU gone mad!!!!

dannykos
Grafter
Posts: 204
Registered: 07-08-2007

PAYG VMBU gone mad!!!!

I have just received loads of emails telling me i have exceeded my allowance: 1st mail 12gig, 2nd mail 14 gig... up to 26 gig - apparently i will be billed over £25 next month - but i haven't used that data!?!?!

someone help, or do i have to sit on hold all night instead?Huh
3 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

PAYG VMBU gone mad!!!!

I think you can safely ignore these mails, we are currently working on a problem with the system showing wrong usage on PAYG accounts and billing has been disabled because of this. Details are available on our service status page:

http://usertools.plus.net/status/archive/1156089928.htm
N/A

PAYG VMBU gone mad!!!!

Too late. I did not know that all this madness was perfectly "normal". I have raised a ticket. What I find funny is the start of all these mails : "there is no need to worry"

:roll:
dannykos
Grafter
Posts: 204
Registered: 07-08-2007

PAYG VMBU gone mad!!!!

me too - however kudos to Dave T for answering the ticket mega-promptly!!

cheers!! Cheesy