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Option of not Rating Tickets

craigbrass
Grafter
Posts: 1,009
Registered: 30-07-2007

Option of not Rating Tickets

Hello,

When you close a ticket, you currently have to rate it. It would be nice if there was an option saying "Don't Rate" for circumstances where there is no need to provide a rating.

Best Regards,
Craig Brass
1 REPLY
Community Veteran
Posts: 5,877
Thanks: 1
Registered: 05-04-2007

Option of not Rating Tickets

It would be an improvement, I raised a ticket last week about plustalk not working but before anyone had responded Dave T had liased with the developers to get it fixed hence I closed the ticket but had no need to rate PN's response as there wasn't one! Also it would be good if you could explain why you are giving a ticket a particular rating.