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Option 3 Wireless Router

ggallagher
Newbie
Posts: 3
Registered: 15-10-2007

Option 3 Wireless Router

Hi ive just signed up to the new Option 3 BYW from Broadband Premier Option 1 mainly for the wireless router and because it saves me an extra couple of pound each month. Cheesy Can you tell me how long it usually takes to receive the new router etc and if you think i have made the right decision in switching? :?

Many Thanks

GavinG
4 REPLIES
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

Option 3 Wireless Router

Hi there,

You will need to raise a ticket to get the router sent out to you. This should then take a couple of days to actually reach you.

We are working on building this into the upgrade process for existing customers, but at the moment this is a manual process.
ggallagher
Newbie
Posts: 3
Registered: 15-10-2007

Option 3 Wireless Router

Could you tell me how to raise a ticket? Cheesy

Thanks again
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

Option 3 Wireless Router

Hi there,

By raising a ticket I mean using the Help Assistant to ask the support team a question.

You can raise your ticket by visiting this page.
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

Option 3 Wireless Router

Welcome to the forums btw. Smiley