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Online gaming problem

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Online gaming problem

I'm having problems with my connection to PKR online poker at the moment. Their customer services say it is a known problem with Tiscali at peak times and PN use their servers or something. I can connect to it OK but the list of tables does not update. Worked fine a few hours ago Sad
2 REPLIES
suec45
Grafter
Posts: 566
Registered: 02-10-2007

Online gaming problem

Raise a ticket mate.

Help and SUpport >- Self Test and raise a fault.

Go through all the pointless (for you) fault finding bit, and then raise a ticket with the Support staff.
tiffer
Grafter
Posts: 47
Registered: 08-08-2007

Online gaming problem

Ask them to put this game/site in the games basket.

Also try this site on a friends pc that is connected to a diff ip at the time of day you are having trouble. I had to ask for my MAC code before my game site was added to the gaming basket.
The gaming basket, I believe is a term used by +net to lump games etc, into the system so that there is no restrictions.

God luck, it took me about 6weeks of tickets before I asked for my MAC, the problem was dealt with the very next day.