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One of my mailboxes not accessible again

gm4jjj
Rising Star
Posts: 670
Thanks: 5
Fixes: 1
Registered: 30-07-2007

One of my mailboxes not accessible again

Today I cannot authenticate with my catchall mailbox. Other mailboxes appear to be fine. [This was working yesterday after the problems were fixed.]
5 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 17,624
Thanks: 610
Fixes: 158
Registered: 05-04-2007

One of my mailboxes not accessible again

I'm just having a look into your problem now, I'll see what I can do from here.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team
Plusnet Help Team
Plusnet Help Team
Posts: 17,624
Thanks: 610
Fixes: 158
Registered: 05-04-2007

One of my mailboxes not accessible again

OK, should be fixed now, I've just tested logging in to it via telnet and got in straight away.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team
gm4jjj
Rising Star
Posts: 670
Thanks: 5
Fixes: 1
Registered: 30-07-2007

One of my mailboxes not accessible again

Thanks Chris!Smiley

Working now - odd that it went wrong again last night though. :?
Plusnet Help Team
Plusnet Help Team
Posts: 17,624
Thanks: 610
Fixes: 158
Registered: 05-04-2007

One of my mailboxes not accessible again

I basically refreshed the mail component on your account which rebuilds the mailboxes on our side. Tends to fix this type of problem but normally takes longer than 30 seconds to complete Cheesy
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team
gm4jjj
Rising Star
Posts: 670
Thanks: 5
Fixes: 1
Registered: 30-07-2007

One of my mailboxes not accessible again

Thanks Chris, there wasn't much in that mailbox anyway as it is mainly junk now I have real email going to my default via aliases. All in all much handier. Cool