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On tiscali, what is the extra i'm paying +net for??

bluewhale
Grafter
Posts: 832
Thanks: 5
Registered: 30-07-2007

On tiscali, what is the extra i'm paying +net for??

so now i've been LLU'd onto tiscali

i had a quick look at tiscali's prices and it seems to me that i'm paying more for less here with +net

what do people think we are paying extra for

for example 17.99 for 8mb and free weekend phone calls

or 21.99 for 8mb and all free phone calls

or am i missing something?
14 REPLIES
James
Grafter
Posts: 21,036
Registered: 04-04-2007

On tiscali, what is the extra i'm paying +net for??

Hi Bluewhale,

When you say:

for example 17.99 for 8mb and free weekend phone calls

Is that one of Tiscali Retails products?
N/A

On tiscali, what is the extra i'm paying +net for??

James
Grafter
Posts: 21,036
Registered: 04-04-2007

On tiscali, what is the extra i'm paying +net for??

They've hidden their Fair Usage Policy pretty well...

2GB from memory. Will look harder.
James
Grafter
Posts: 21,036
Registered: 04-04-2007

On tiscali, what is the extra i'm paying +net for??

http://www.tiscali.co.uk/products/broadband/fair-usage-policy.html?code=ZZ-NL-12LW

Mentions no specific usage amounts. But I'm sure I recall 2GB during peak time from somewhere, hence why they had to change their advertisements to "Unlimited Time Online"
bluewhale
Grafter
Posts: 832
Thanks: 5
Registered: 30-07-2007

On tiscali, what is the extra i'm paying +net for??

tiscali says that the limit in peak hours is 40gb

so as far as i can see i am paying more for a worse product and using their equipment?

what do people think?

it's certainly making me think of moving, the only downside i can see is the 12 month contract...

the free phone calls is very appealing though...
N/A

On tiscali, what is the extra i'm paying +net for??

But even though you are now on Tiscali Wholesale, you arent actually ON Tiscali.

In the similar way that before you were with BT Wholesale but not *ON* BT.

Most ISPs are over the BT Network, its only the difference in price/cust service/extras/allowance etc that defines which one you personally choose.
N/A

On tiscali, what is the extra i'm paying +net for??

Question is, has the phone line been moved to Tiscali, or just the broadband?
bluewhale
Grafter
Posts: 832
Thanks: 5
Registered: 30-07-2007

On tiscali, what is the extra i'm paying +net for??

tiscali leave the phone line with bt

as has been said the ONLY difference between what i am getting now and with tiscali retail is what the 2 retail packages give me ( as i am now on the same wholesale LLU )

so my question was what is it that plusnet are giving me for my extra money?

should be a simple question for plusnet to answer as they must be looking at what other providers are doing

maybe plusnet are thinking of providing the same phone service?Huh
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On tiscali, what is the extra i'm paying +net for??

Quote
so my question was what is it that plusnet are giving me for my extra money?


Access to there knowledgable, efficient and friendly support team? Cheesy
James
Grafter
Posts: 21,036
Registered: 04-04-2007

On tiscali, what is the extra i'm paying +net for??

Where does the 40GB on peak come from? I can't see it anywhere in the website.
James
Grafter
Posts: 21,036
Registered: 04-04-2007

On tiscali, what is the extra i'm paying +net for??

Right. I've just given Tiscali's sales number a ring Smiley

Spoke to a nice young man called Richard (Sales is clearly based in MK). He was unable to give me a specific amount for their FUP. He also said it was done on a day by day basis rather than month by month.

He was awfully vague though.
N/A

On tiscali, what is the extra i'm paying +net for??

Just as there are unhappy users from many ISPs, it might be worth a look at (don't laugh, James + Co!) ADSL Guide

"Last year you could download any time off the day now it`s gone belly up like i have had tiscali for three years."

"To be honest, I can't see that they are likely to go bust when they continue to use misleading adverts about offering an ' unlimited ' service.

Even so, it's about time that they made the restrictions to their services more transparent to potential new customers."

But it really depends on whether you want to play with an Xbox 360 or use p2p. I don't do either of them, but read enough about Tiscali (retail) not to ever be tempted to even try them.
bluewhale
Grafter
Posts: 832
Thanks: 5
Registered: 30-07-2007

On tiscali, what is the extra i'm paying +net for??

this was a question i'd like +net to answer me

especially as i was moved to LLU without being asked and

badly done with no compensation for the £10 i spent on

dialup connection during my downtime
salts
Grafter
Posts: 64
Registered: 04-08-2007

On tiscali, what is the extra i'm paying +net for??

Thanks for highlighting the products, difficult to compare them though, but the 'perks' with my plusnet account that stop me from switching that aren't obviously provided by Tiscali are:

250Mb Webspace
CGI, php & MySQL provision
Unlimited email addresses & mailboxes
IMAP mail access
Fixed IP address & always on connection (sorry if that hits a raw nerve)

But if you're a BB purist, then probably not a lot.