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Notification of billing emails for March

guli
Newbie
Posts: 6
Registered: 06-08-2007

Notification of billing emails for March

Hi ya,

Typically, Plus Net has my billing date to be on the 20th of each month and I would receive emails regarding the referals and billing invoice at around 1pm on the 20th of each month, without fail.

I have yet to receive my billing invoice, just wondering if I have been put through the billing cycle yet or there are any issues with the billing script.

Thanks!

Y Wong
6 REPLIES
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Notification of billing emails for March

Hi there,

We've currently got a P1 open with the billing script, so any billing from today will be delayed. You'll get the email once it's up and running as per.
guli
Newbie
Posts: 6
Registered: 06-08-2007

Notification of billing emails for March

Hi James,

Thanks so much for such a quick reply.

I asked becaused I could not see anything on the service status regarding this.

Thanks again
Liam
Grafter
Posts: 2,083
Registered: 04-04-2007

Notification of billing emails for March

Due to the fix for the aforementioned Problem being rolled out this morning, Billing is running later than usual today. You should have your email before 8pm this evening.
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Notification of billing emails for March

Echo.....

Echo..

Echo.

Ech..

o....
guli
Newbie
Posts: 6
Registered: 06-08-2007

Notification of billing emails for March

eiks,

It's 9pm now. I guess plus.net have not solve its billing script yet?

Thanks in advance for an update
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

Notification of billing emails for March

As far as I know the billing script is still chugging along, it's doing yesterday's first and will then today's. There are too many accounts to fit them all in tonight so some will be billed tomorrow now.