cancel
Showing results for 
Search instead for 
Did you mean: 

Not Fair!

N/A

Not Fair!

Over the days that PlusNet's Usenet service was messed up, many of us attempted downloads again and again, which quickly used up our 15gb allowance. Now downloads go at a measly 30kb/s

This really isn't fair on us, because it wasn't our fault that the Usenet service was messed up, so why should we have to pay the price for it.

Our 15gb limit should be reset, or at least PlusNet should subtract the attempted downloads during the time when the service was not working...

That is fair isn't it?
6 REPLIES
N/A

Not Fair!

And no ones going to say anything?
ChrisR
Grafter
Posts: 62
Registered: 13-10-2007

Not Fair!

Probably not, everything's been said on the other threads.
N/A

Not Fair!

And the service just got worse, because it was bad enough as it was with the 30kb/s cap, and now my downloads are going slower than 20kb/s.

PlusNets servers screw up, so they screw their customers over, by basically saying tough luck guys, and now instead of offering compensation of some sort, they make their service even worse for us.

What sort of company is this?

And this time PlusNet don't have their crappy excuse of "oh, la di da, our servers were slowed down because of soooo much traffic..." What traffic... youve slowed everyones downloads down anyway!
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

Not Fair!

The speed is set at a maximum of 256kbps, so it could well be less depending on the total volume of traffic across the whole network.
N/A

Not Fair!

So basically you are saying that it is slow because of too much traffic?

Its never been this slow for me, even before you put the 15gb cap on... so thats basically bull, because this whole cap you lot have put on is meant to make it faster for everyone, not slower!
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

Not Fair!

Because it's in the bronze queue and because Sunday nights are generally one of the busiest times of the week. Traffic in the gold and silver queues will be at full speed but traffic in the bronze queue may see decreases in speed.