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No reply on phones or help system ???????

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No reply on phones or help system ???????

Today I tried to phone technical support 4 times after being in hold for over 15 minutes each time gave up, and raised a “My Question” at 10 Am

ID: 19590398

So far I have asked several other questions and 14 hrs later received not a single reply

If I treated my customers and did my job like this, not only would I feel bad about letting myself and my customers down but also I believe I would deserve not to have any customers

Please pass on my disgust at such an inadequate service and note that I will be posting a formal complaint, yet again