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No incoming email for two hours

shermans
Rising Star
Posts: 1,038
Thanks: 27
Fixes: 1
Registered: 07-09-2007

No incoming email for two hours

I have been unable to receive email for more than two hours now. I have checked whether it is my problem or a Plusnet problem by logging into Webmail and sending myself test webmail messages but they just do not arrive, Is anything wrong ? The service status says everything is A1.

This is urgent as I am expecting important email.
6 REPLIES
Ben_Brown
Grafter
Posts: 2,839
Registered: 13-06-2007

No incoming email for two hours

What is the email address you are sending the test email to? If you don't want to post it publically feel free to PM me.
shermans
Rising Star
Posts: 1,038
Thanks: 27
Fixes: 1
Registered: 07-09-2007

No incoming email for two hours

Ben
Thanks. I have sent you a PM.

Nick
Ben_Brown
Grafter
Posts: 2,839
Registered: 13-06-2007

No incoming email for two hours

I've sent one back.
shermans
Rising Star
Posts: 1,038
Thanks: 27
Fixes: 1
Registered: 07-09-2007

No incoming email for two hours

Ben

Still having a problem, so I have sent you anoher PM.

Thanks

Nick
shermans
Rising Star
Posts: 1,038
Thanks: 27
Fixes: 1
Registered: 07-09-2007

No incoming email for two hours

Problems all sorted thanks to excellent help from Plusnet. The problem lay elsewhere but it speaks highly for PN that they tried to help me sort it out.
N/A

No incoming email for two hours

Quote
The problem lay elsewhere but it speaks highly for PN that they tried to help me sort it out.


Indeed it does, credit where credit due