Could One of you guys check my account please, unable to log into DSL account, not accepting username and password, bt account works fine, Have Posted a Ticket through Contact Us, But i'm sure these forums are browsed more often,
> Could One of you guys check my account please, unable to log into DSL account, not accepting username and password, bt account works fine
I have just looked at your account and can confirm that all is functioning perfectly at this end. Furthermore, I have logged into your account using our external test machine and was able to browse with no difficulty.
I note you have altered your password following the raising of your ticket - can you confirm you are using the new and not the old password?
Please also ensure you are using the following format:
If the problems continue, please re-raise your ticket.
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