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No Connection

N/A

No Connection

Could One of you guys check my account please, unable to log into DSL account, not accepting username and password, bt account works fine, Have Posted a Ticket through Contact Us, But i'm sure these forums are browsed more often,
Please Assist.

Regards,
G.S

Account= gor3sci.plus.net
1 REPLY
N/A

RE: No Connection

> Could One of you guys check my account please, unable to log into DSL account, not accepting username and password, bt account works fine

Hi there,

I have just looked at your account and can confirm that all is functioning perfectly at this end. Furthermore, I have logged into your account using our external test machine and was able to browse with no difficulty.

I note you have altered your password following the raising of your ticket - can you confirm you are using the new and not the old password?

Please also ensure you are using the following format:

username@plus.net

If the problems continue, please re-raise your ticket.

Regards,
Mark.

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| Mark Hague...................Unmetered & ADSL solutions
| Technical Support.......................for Home & Business
| PlusNet Technologies Ltd..........@ http://www.plus.net
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