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New products and ADSL Home Self-Install (Annual Contract)

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New products and ADSL Home Self-Install (Annual Contract)

Where does "ADSL Home Self-Install (Annual Contract)" fit in to the new product types or doesn't it?

One of my referrals has just past their billing date anniversary (18th) and I was expecting their product name to change and the new VMBU to appear but neither has happened, should I get them to raise a ticket?
2 REPLIES
shellsong
Grafter
Posts: 2,191
Registered: 03-08-2007

Re: New products and ADSL Home Self-Install (Annual Contract

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Where does "ADSL Home Self-Install (Annual Contract)" fit in to the new product types or doesn't it?

We used to be on that package but PlusNet automatically put us on Premier when they increased our speed to 2Mbps last April/May-- I thought they had done that to everyone!
The new category will be Premier Option 1 I believe.
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Re: New products and ADSL Home Self-Install (Annual Contract

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We used to be on that package but PlusNet automatically put us on Premier when they increased our speed to 2Mbps last April/May-- I thought they had done that to everyone!

They probably thought they had :lol:

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The new category will be Premier Option 1 I believe.

Thanks, I've raised a ticket to see what's what!