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New Webmail not showing new emails

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New Webmail not showing new emails

When I press the Send and Receive button, it doesn't add any newly received emails to the Inbox. I know they are there because some of them appear in the 'email summary ' section of the @mail area.

I used to have a similar problem with the beta version where emails would actually disappear from the inbox when I pressed 'Send & Receive', so I switched back to the old webmail, but that's gone now so I'm stuck with this problem! Evil

MikieC
2 REPLIES
Community Veteran
Posts: 14,469
Registered: 30-07-2007

New Webmail not showing new emails

There is a problem with POP3 where some emails are not being shown. Can you see them if you select IMAP instead of POP3? If so, this is the issue plusnet are investigating.
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New Webmail not showing new emails

Yes, that appears to be working.

Thanks