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NO MAXadsl please help

sloany
Grafter
Posts: 153
Registered: 08-06-2007

NO MAXadsl please help

I was upgraded to MAXadsl on 18/09/06, but nothing has changed. when i reboot my router it immediately syncs at 2272kbs. I am only 600 meters away from the exchange and should be seeing higher syncs while BT test the stable rate, but, nothing is happening. Even when i reboot the router it still syncs at 2272kbs even before it logs into PN.

this is the connection status

Connection Speed 2272 kbps 288 kbps
Line Attenuation 32.0 db 18.0 db
Noise Margin 30.0 db 27.0 db

thanks
Darren Sloan

Also my mate had his done the same day and his syncs have started to change. Where mine has stayed the same.
8 REPLIES
James
Grafter
Posts: 21,036
Registered: 04-04-2007

NO MAXadsl please help

Are you sure? Is this for telephone number ending 3266?

Because I'm seeing it syncing at the full 8mbps.
sloany
Grafter
Posts: 153
Registered: 08-06-2007

NO MAXadsl please help

yup thats my number. lmao!
but router still says 2272 after reboot, even btspeedtest say 2000
sloany
Grafter
Posts: 153
Registered: 08-06-2007

NO MAXadsl please help

have a look at closed ticket 19658991
it has a different telephone number, could that be where the error is?
sloany
Grafter
Posts: 153
Registered: 08-06-2007

NO MAXadsl please help

i have opened a ticket ID: 20344165. Please could someone have a look. There is a screenshot with the ticket showing the router syncing at 2272kbs.
N/A

NO MAXadsl please help

Is the router capable of anything more?
sloany
Grafter
Posts: 153
Registered: 08-06-2007

NO MAXadsl please help

Thanks, things have started now. Im syncing at 8128kbs and downloading at 6942kbs.
Liam
Grafter
Posts: 2,083
Registered: 04-04-2007

NO MAXadsl please help

Glad that's all sorted for you now :-)

Thanks for letting us know!
sloany
Grafter
Posts: 153
Registered: 08-06-2007

NO MAXadsl please help

My pleasure, keep up the good work! i dont know how you put up with some of the problems and irrate posters on here PN must be paying you well :lol: !
As i have already said, Thanks and keep smiling Tongue !