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NEW - A lot of spam to mailbox@username.plus.com

PhyllisTyne
Rising Star
Posts: 575
Thanks: 29
Fixes: 2
Registered: 30-08-2007

NEW - A lot of spam to mailbox@username.plus.com

this has just started happening and means my kids are getting inappropriate content. These addresses have NEVER been given out as I host a domain and the only addresses the kids give out are theirname@mydomain.net.

Why is this and what can be done. I am not happy about it.

Jon
4 REPLIES
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

NEW - A lot of spam to mailbox@username.plus.com

Hi there,

We can turn off email to username.plus.com if you wish, meaning mail will only be accepted if it is sent to your domain(s).

If you wish to do this please raise a ticket and we'll sort it for you.
Community Veteran
Posts: 1,012
Registered: 01-08-2007

NEW - A lot of spam to mailbox@username.plus.com

Whilst you are at it Mand could you look into my ticket no 22346980

I was messing around with my mailboxes and asked for help via the ticket, the original query still has to be resolved also.

Now though, despite turning my catchall off a month or so back I am now receiving untagged SPAM addressed to anyname@username mailboxes and to mailboxes that I previously have deleted.

I'm reluctant to touch anything myself in case I make things worse so I need help - please!!!
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

NEW - A lot of spam to mailbox@username.plus.com

Hi,

You've certainly got some weirdness going on there, I'll need to get the networks guys to sort that for you.
Community Veteran
Posts: 1,012
Registered: 01-08-2007

NEW - A lot of spam to mailbox@username.plus.com

Thanks for your help, Mand, it's much appreciated.

Hope that the network guys are able to resolve it.