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My usage statistics

N/A

My usage statistics

I take it there's some sort of problem with the my usage stats. Yesterday my usage showed that I was connected for 6 hours on Friday, which was wrong. Now the figures have disappeared. I'm not too bothered because even with the incorrect figures I was under my allowance. Is this a general problem or just a "one off".
8 REPLIES
N/A

RE: My usage statistics

> I take it there's some sort of problem with the my usage stats. Yesterday my usage showed that I was connected for 6 hours on Friday, which was wrong. Now the figures have disappeared. I'm not too bothered because even with the incorrect figures I was under my allowance. Is this a general problem or just a "one off".

Hi there,

From looking at your usage logs for last Friday it does seem the data displayed in View My Usage was incorrect, you were connected for less than 6 hours on that day. I will look into this further and raise it to our Developers to fix if necessary.

Regards,
Rob

--
| Robert Kelly...................Unmetered & ADSL solutions
| Technical Support.....................for Home & Business
| PlusNet Technologies Ltd............@ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet -----

N/A

RE: My usage statistics

> > I take it there's some sort of problem with the my usage stats. Yesterday my usage showed that I was connected for 6 hours on Friday, which was wrong. Now the figures have disappeared. I'm not too bothered because even with the incorrect figures I was under my allowance. Is this a general problem or just a "one off".
>
> Hi there,
>
> From looking at your usage logs for last Friday it does seem the data displayed in View My Usage was incorrect, you were connected for less than 6 hours on that day. I will look into this further and raise it to our Developers to fix if necessary.
>
> Regards,
> Rob
>
> --
> | Robert Kelly...................Unmetered & ADSL solutions
> | Technical Support.....................for Home & Business
> | PlusNet Technologies Ltd............@ http://www.plus.net
> + ----- My Referrals - It pays to recommend PlusNet -----
>
> I have just checked my usage and 4 days have dissapeared they were there last week I'm not too worried either but would be handy if it worked
pam
:rollsmile:

N/A

RE: My usage statistics

Some of mine have disapeared as well, BUT from what you say, they do not tell the truth anyway so can we rely on them anyway? If not, is there any point in actually displaying (particually as the week 'floats around anyway')?

Norman
> Hi there,
>
> From looking at your usage logs for last Friday it does seem the data displayed in View My Usage was incorrect, you were connected for less than 6 hours on that day. I will look into this further and raise it to our Developers to fix if necessary.
>
> Regards,
> Rob
>
> --
> | Robert Kelly...................Unmetered & ADSL solutions
> | Technical Support.....................for Home & Business
> | PlusNet Technologies Ltd............@ http://www.plus.net
> + ----- My Referrals - It pays to recommend PlusNet -----
>
>


--
N/A

RE: My usage statistics

> Some of mine have disapeared as well, BUT from what you say, they do not tell the truth anyway so can we rely on them anyway? If not, is there any point in actually displaying (particually as the week 'floats around anyway')?
>
> Norman
> > Hi there,
> >
> > From looking at your usage logs for last Friday it does seem the data displayed in View My Usage was incorrect, you were connected for less than 6 hours on that day. I will look into this further and raise it to our Developers to fix if necessary.
> >
> > Regards,
> > Rob
> >
> > --
> > | Robert Kelly...................Unmetered & ADSL solutions
> > | Technical Support.....................for Home & Business
> > | PlusNet Technologies Ltd............@ http://www.plus.net
> > + ----- My Referrals - It pays to recommend PlusNet -----
> >
> > Hi
Hey!! some of my usage has come back not all just some this is exciting!!!
Seriously though it is correct what it shows. I still think its good if they can get it to work come on Plus Net do your thing!!!
> :rollsmile:
pam

>
>
> --
>

N/A

RE: My usage statistics

> > Some of mine have disapeared as well, BUT from what you say, they do not tell the truth anyway so can we rely on them anyway? If not, is there any point in actually displaying (particually as the week 'floats around anyway')?
> >
> > Norman
> > > Hi there,
> > >
> > > From looking at your usage logs for last Friday it does seem the data displayed in View My Usage was incorrect, you were connected for less than 6 hours on that day. I will look into this further and raise it to our Developers to fix if necessary.
> > >
> > > Regards,
> > > Rob
> > >
> > > --
> > > | Robert Kelly...................Unmetered & ADSL solutions
> > > | Technical Support.....................for Home & Business
> > > | PlusNet Technologies Ltd............@ http://www.plus.net
> > > + ----- My Referrals - It pays to recommend PlusNet -----
> > >
> > > Hi
> Hey!! some of my usage has come back not all just some this is exciting!!!
> Seriously though it is correct what it shows. I still think its good if they can get it to work come on Plus Net do your thing!!!
> > :rollsmile:
> pam
>
> >
> >
> > --
> >
>
>

N/A

RE: My usage statistics

Thanks for the info Rob, everything looks alright now,I'll keep an eye on it

Hi there,

From looking at your usage logs for last Friday it does seem the data displayed in View My Usage was incorrect, you were connected for less than 6 hours on that day. I will look into this further and raise it to our Developers to fix if necessary.

Regards,
Rob

--
| Robert Kelly...................Unmetered & ADSL solutions
| Technical Support.....................for Home & Business
| PlusNet Technologies Ltd............@ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet -----
N/A

RE: My usage statistics

Hi Eskimo Bob,

Please let us know if we can help you any further.

Regards,

Dave

--
| David Scarpa...................Unmetered & ADSL solutions
| Technical Support.....................for Home & Business
| PlusNet Technologies Ltd............@ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet -----
N/A

RE: My usage statistics

> Hi Eskimo Bob,
>
> Please let us know if we can help you any further.
>
> Regards,
>
> Dave
>
> --
> | David Scarpa...................Unmetered & ADSL solutions
> | Technical Support.....................for Home & Business
> | PlusNet Technologies Ltd............@ http://www.plus.net
> + ----- My Referrals - It pays to recommend PlusNet -----

Hi
Yahoo mine has all come back now well done Plus Net i knew you could do it Sorry its little things like this that fasinate me
pam