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My line goes down every day at 08:30

lhaig
Dabbler
Posts: 21
Registered: 30-07-2007

My line goes down every day at 08:30

I have had so much trouble getting my plusnet adsl line to work that I think I should have paid the £20.00 more a month to use Easynet. They are much more reliable and thier lines stay ON!!.

I have had it

Lance
1 REPLY
N/A

RE: My line goes down every day at 08:30

> I have had so much trouble getting my plusnet adsl line to work that I think I should have paid the £20.00 more a month to use Easynet. They are much more reliable and thier lines stay ON!!.
>
> I have had it

Hi Lance,

If you line goes down as in physically loses synchronisation, it is most likely a BT/exchange related issue and would happen regardless of service provider.

If you raise a ticket providing a detailed description of what is actually happening and when, we can get onto BT and get them to investigate this for you.

Kind Regards,
Mike

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