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Moving from LLU to BTMAX

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Moving from LLU to BTMAX

Is it possible at all ? I was on Max , had a stable 2.6meg connection.
Then with no warning I was moved to LLU and my modem syncs @1.7meg
and I am geting 512k speeds
Unacceptable
Anyone having similar problem ?
1 REPLY
Community Veteran
Posts: 1,656
Registered: 13-06-2007

Moving from LLU to BTMAX

It is now possible to do a migration from LLU to IP Stream (the BTw network) best way would be to raise a questions explaining your problems and clearly state you want to move from LLU to BT IP Stream and you wish to remain with plusnet. If they come back saying its not possible then I will dig out the confirmation from both Ian Wild and James Bailey regarding this.