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Moving ADSL from one telephone line to another .

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Moving ADSL from one telephone line to another .

I have two telephone lines at home, the "second" line (my business line) is also the ADSL line. However for various reasons I'm terminating the second line and so want to "port" my ADSL service to the other line.

Is there any shortcut to this process or do I have to go through the "Move my ADSL" process as if I was moving home? I'm guessing not... but thought I would ask anyhow!

Cheers....
Dave

PS Sorry if this is not the right board to post this Q on.
2 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

Moving ADSL from one telephone line to another .

Hi Dave,

Even though the 2 lines are in the same property it would still need to treated in the same way as if you were moving house and so you'd need to go through "Move My ADSL" for it to be done.

Depending on the reasons for the switch could you ask BT Retail for a standard re-number on the line with ADSL to the number to want to keep? I appreciate this may not be possible but it might be the easier option.
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Moving ADSL from one telephone line to another .

Thanks for the quick reply Dave... and for confirming my suspicions.

More power to your keyboard!

Regards,
Dave