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Move back to HOME1000

N/A

Move back to HOME1000

Hi

I have recently been moved from LLU back to BT, but despite asking to go back to HOME1000 I was reprovisioned onto MAX. I have a long line (attn 60dB), and previously the max spped my line could support was 1Mb, which was actually nice and stable. Since being reprovided on Max, and the IP profiles BT set, my sync despite being always between 1.1 and 1.2Mbps, my Ip profile is 500. I assume this is due to the way that BTs line profiles are set:-

288 kbps 544 kbps 250 Up to 0.25 Mbps
576 kbps 1120 kbps 500 Up to 0.5 Mbps
1152 kbps 1696 kbps 1000 Up to 1 Mbps
1728 kbps 2240 kbps 1500 Up to 1.5 Mbps

I suspect my actual sync is just below the threshold for 1mb. Is there any way of going back to the fixed spped product, as this was what was asked for anyway, and agreed by Plus.
3 REPLIES
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

Move back to HOME1000

Hi

'Tis done. Smiley

Should complete by the 28th for you. You will need to reboot on the morning of the 28th, and should see your sync speed reflect the change.
N/A

Move back to HOME1000

Thanks mand. Should I close my ticket now?Huh
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

Move back to HOME1000

No problem, I've closed the ticket for you as well. Smiley