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Migration complete - What now ?

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Migration complete - What now ?

Now that I have (today) successfully migrated away from Plusnet, (but still within my 30 days notice), is there anything else I have to do ?

Anyone else to inform ? or will my PN account simply cease 30 days after my MAC code was requested ?

Thanks,
Kevin.
3 REPLIES
JonathanW
Grafter
Posts: 2,648
Registered: 02-10-2007

Migration complete - What now ?

Hi,

Your account should close automatically once we receive notification from BT Wholesale that your migration has been completed. However, we don't always receive this notification, so once you're connected via the new ISP, I'd advise raising a ticket to ensure that your account is closed.
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Migration complete - What now ?

OK, I'll go and raise a ticket.

I take it that my 30 days notice starts from the day my MAC code was issued ?

Thanks,
Kevin.
JonathanW
Grafter
Posts: 2,648
Registered: 02-10-2007

Migration complete - What now ?

Yeah, notice is taken from the day that you originally asked for the MAC Key, which is generally the day that its generated.