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Migration Speed

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Migration Speed

A friend of mine just migrated to PlusNet and also paid the £14.99 to get his line upgraded to 2mb.

The migration has gone through, but he is still on 512K.

When should he see the increase to 2 Mb ? Also if he can't get the speed upgrade when will he be told and will he get his money back ?

Cheers

Neil
2 REPLIES
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Migration Speed

His migration will take place first, followed by his upgrade. He might have to wait a day or two for that to happen.

If the upgrade is unsuccessful Plus Net will notify him and refund any money due.
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Migration Speed

Thanks for your reply Mark