cancel
Showing results for 
Search instead for 
Did you mean: 

Member Centre Page: Vote in Our Poll

clatz
Grafter
Posts: 95
Registered: 21-08-2007

Member Centre Page: Vote in Our Poll

On my Member Centre page there is a Poll, "How could we improve out Help Pages?"
14% want More advanced help
7% want More beginners help
1% want more Video help
3% want A glossary of terms
75% want easier to find help pages

On the same page is a banner proudly announcing "NEW Video Help"

:roll:

Seems like they listened..

TO THE ONE PERCENT!!!!
2 REPLIES
csogilvie
Grafter
Posts: 5,852
Registered: 04-04-2007

Member Centre Page: Vote in Our Poll

I believe the poll actually arrived after the Video help arrived.
clatz
Grafter
Posts: 95
Registered: 21-08-2007

Member Centre Page: Vote in Our Poll

Quite possible Colin, but I sense tempers rising amongst the user community and as the user base becomes more and more dissatisfied these things start to stand out and attract ridicule.

Plusnet used to be simply 'The Best', I personally have signed up four people to them, but recently I have found myself having to apologise for the plummet in service offering. Because I recommended them, they take their frustration out against me personally, like it is my fault.

I don't have any immediate plans to jump ship, because I can only hope that Plusnet somehow manages to regain it's former glory, but just at this precise moment, I am having difficulty seeing how or when that may be achieved.

Keith