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MaxDSL - Still waiting!

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MaxDSL - Still waiting!

I am getting incresingly fed up with getting no response to the question of when I will be upgraded. I first requested upgrade on 19th May, then again on 27th June. I appreciate that this was delayed while BT got their collective act together. I then raised a question on 23rd August asking when I was likely to get my upgrade, only to get a robotic response telling me that my upgrade request had been logged!
Can anyone advise me when this is likely to happen please? My work broadband (same house, same room) was upgraded some weeks ago and I am regularly getting 7Mbps connections, so the exchange is done and the path is good.

I would appreciate an answer :-)

Could I also get assurances that I will not be moved to LLU?

Ian
3 REPLIES
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MaxDSL - Still waiting!

It may be worth adding your name to the list here for the upgrade request.

As far as LLU is concerned, PN have suspended all migrations until the current problems are sorted out. In theory this means you will only be moved in the event that PN are fully confident that the move will deliver a stable, useful connection.
In any case though, if you want to opt out, you can do so by visiting http://trials.plus.net and raise a Question asking to opt-out of being transferred to an LLU service.
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

MaxDSL - Still waiting!

Hi,

The regrade should be done later this week for you, at the moment the LLU rollout has been suspended, but as James says above if you want to opt out you can via http://trials.plus.net
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MaxDSL - Still waiting!

Many thanks to you both for the reponses. I have followed the advice in both and look forward to my upgrade.

Thanks

Ian