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Mand or someone please help with a missing router?

Lorian
Grafter
Posts: 699
Registered: 31-07-2007

Mand or someone please help with a missing router?

Mand, or anyone in support, can you please take a look at ticket 22334262 - it on an account from someone I referred to plusnet and they are experiencing poor service. There replacement router is not forthcomming and they have been without service for about 3 weeks!

Thanks.
2 REPLIES
prichardson
Grafter
Posts: 1,503
Registered: 05-04-2007

Mand or someone please help with a missing router?

Hiya,

I put a reponse of the ticket for Adam (who normally deal with these) to action for you.

Given the day of the week, this is the best that can be done, however this will ensure this is processed properly for you.
Lorian
Grafter
Posts: 699
Registered: 31-07-2007

Mand or someone please help with a missing router?

Many thanks.