cancel
Showing results for 
Search instead for 
Did you mean: 

MSR Movement

Galaxy
Grafter
Posts: 91
Registered: 01-08-2007

MSR Movement

I was moved over to the Max service on Monday morning, since them the router has synched at 7616 each time I have reconnected.

My BT IP Profile is 6000 and my PlusNet MSR remains at 2000.


Any idea when these will change?
8 REPLIES
James
Grafter
Posts: 21,036
Registered: 04-04-2007

MSR Movement

Probably about 60 seconds ago.
Galaxy
Grafter
Posts: 91
Registered: 01-08-2007

MSR Movement

Thanks! Wink
Community Veteran
Posts: 26,438
Thanks: 686
Fixes: 8
Registered: 10-04-2007

MSR Movement

James forgot to tell you that you may need to disconnect/reconnect to pick up the higher speed after he poked it.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Galaxy
Grafter
Posts: 91
Registered: 01-08-2007

MSR Movement

Well I got 6000kbps for a little while.

My MSR is now 4500kbps, and I've not seen the line synch any less than 73xxkbps. so no idea what caused that drop!


Was at 7616 this morning when I left home :?
Plusnet Staff
Plusnet Staff
Posts: 17,641
Thanks: 535
Fixes: 159
Registered: 05-04-2007

MSR Movement

This looks like there was a bad sync on the 18th, there has been a new delta report on your line today and your speeds should be around 6500 now.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Galaxy
Grafter
Posts: 91
Registered: 01-08-2007

MSR Movement

....which leads me on to the question.

With the BT Profile speed being set by them, whats the point of the additional MSR value? Afterall the MSR seems to take a lot longer to update than the BT profile!
James
Grafter
Posts: 21,036
Registered: 04-04-2007

MSR Movement

It is believed that if we were to set the speeds at our end higher than it was set at BTs end that an increased level of packet loss would be experienced, hence the necessity for having such a profile.
Galaxy
Grafter
Posts: 91
Registered: 01-08-2007

MSR Movement

We're with Zen at work, and usually get something like a 1032kbps synch, last week I managed to convince it to connect at more than 1mbps and the BT Profile and Zen MSR followed.

However at some point it went back down but the profile didn't follow it for a few days (until its next resynch) and we were able to download at around 80kb/s seemed to work no fuss......