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Let me know whats going on !!

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Let me know whats going on !!

Not sure whats happening with Plusnet lately, but can someone please look at ticket 19341039 which was originated on the 8th May !!

Just want some answers ! I don't want to start whining on here unless i really have too.
3 REPLIES
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Let me know whats going on !!

Ignorance is bliss ! But the problem won't go away !
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Let me know whats going on !!

What is the problem? Perhaps someone here can help?
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Let me know whats going on !!

My bill date was the 7th of each month, after April i contacted PN with regards my VMBU and account change, they replied that this will be done for May.

Well have a guess, the dates come and gone , and still nothing. No email, explanation or anything. I raised a ticket which still hasn't answered my questions on the 8th May.

I also made a point that i have been with the company since 2002, and other new customers appeared to be on Max before me.

But they continue to ignore me, in some way thinking that i'll go away , well there right i will be going away to another ISP if this continues.