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Just Moved to Max DSL Trial

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Just Moved to Max DSL Trial

Hi,

Yesterday I received an e-mail from PlusNet saying, "We are pleased to announce that your broadband has been successfully moved onto the trial service."


    - Does this mean I am now on a BT Max DSL connection or an LLU connection? Does the trial include BT and LLUs? I ask because I cannot connect to the BT Speed Test.

    - Is there a way to tell if I am on BT Max DSL or LLU?

    - My router now reports downspeed = 6944000, upspeed = 416000. The PlusNet speed test reports my connection at about 2Mbps. Does that mean I am "physically" connected close to 7Mbps but throttled to 2 by PlusNet?

    - I have read that users on trial can upgrade to 8Mbps by paying regrade fee. Will I pay £39.99 a month until trial finishes?

    - Is there an ADSL2+ trial happening?



I tried using the upgrade option via the portal but it keeps taking me around in circles to the upgrade page...

I am on Bermondsey exchange.

Tia
7 REPLIES
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Just Moved to Max DSL Trial

Sounds like your getting put onto the BT dslMAX 8mb line.
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Re: Just Moved to Max DSL Trial

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- My router now reports downspeed = 6944000, upspeed = 416000. The PlusNet speed test reports my connection at about 2Mbps. Does that mean I am "physically" connected close to 7Mbps but throttled to 2 by PlusNet?


No, that is not a plus.net throttle it is the dslam, it will see what you are syncing at for I think from what I read on adslguide about 5 days before your throuput rate will be increased to linespeed -10% approx (due to overheads)
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Re: Just Moved to Max DSL Trial

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it will see what you are syncing at for I think from what I read on adslguide about 5 days before your throuput rate will be increased to linespeed -10% approx (due to overheads)


So I don't have to bother requesting an upgrade? My connection will increase to linespeed automatically after 5 days?
JonathanW
Grafter
Posts: 2,648
Registered: 02-10-2007

Just Moved to Max DSL Trial

If you're unsure about the details of the trial, I'd suggest first reading the email that you were sent out regarding this, and then raising a ticket via link:contact us to ask for further information.
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Just Moved to Max DSL Trial

You jammy @$%£"$^&
Community Veteran
Posts: 1,229
Thanks: 1
Registered: 12-04-2007

Just Moved to Max DSL Trial

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You jammy @$%£"$^&


Hey Bob, your "F"."E"."L"."L"."O".and "W". keys seem to have broken! Tongue
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Just Moved to Max DSL Trial

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Hey Bob, your "F"."E"."L"."L"."O".and "W". keys seem to have broken! Tongue


lol Wink