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Is waiting for 4 days acceptable support?

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Is waiting for 4 days acceptable support?

Support - where are you! Your wonderful telephone support sent me round in circles for an hour then cut me off! What sort of service is that? It's impossble to get techsupp or sales - you need PEOPLE sometimes - your web site DOES NOT HAVE ALL THE ANSWERS!

I have had an open ticket since Monday and still not even an attampt at answering - I have an elderly gent dependant on this and is deeply upset that it is impossible to get an answer.

Will someone please pull their finger out!

Ian/darhk
1 REPLY
N/A

Is waiting for 4 days acceptable support?

4 days.............thats good I have a disconnect problem when the phone rings thats been ongoing still June.
So don't hold your breatheSmiley