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Is my line good enough for 2mbit?

N/A

Is my line good enough for 2mbit?

Hi.

I recently got premier 1mbit. Seeing as BT said my line could not support 2mbit.
I put through an order for a line regrade to 2mbit.
It seems this has also been rejected.

I believe my line is good enough to support 2mbit.
I'm located 1 mile from the exchange.
Also the stats from my router seem to be good enough too:

Item Downstream Upstream
SNR Margin 36.5 dB 31 dB
Line Attenuation 24.5 dB 13.5 dB

Does anyone know why an order for a line regrade would be rejected? Or if my line isn't actually good enough? Or whether BT have made a mistake?

Thanks in advance.
2 REPLIES
csogilvie
Grafter
Posts: 5,852
Registered: 04-04-2007

Is my line good enough for 2mbit?

Looks as if it should go through for 2MB..
N/A

Is my line good enough for 2mbit?

Those lines stats will support a 2meg line, I am in the same situation as you I have a line that can support 2meg according to my router stats and whoosh test but BT have rejected my order for it. It seems they stick closey to there online line checker I have asked plusnet to see if they can go back to BT to find out what stats they are rejecting my regrade on as I don't think they have even tested the line. Fingers crossed I may one day get a 2meg line !!