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Is my connection healthy?

Enkel
Grafter
Posts: 47
Registered: 07-08-2007

Is my connection healthy?

Simple question: Do the records from the +net speed test shown below come from a good, solid, healthy line, about 4Km from local exchange?

06-04-2007 17:38:05 1441.7
05-04-2007 18:41:54 1408.2
03-04-2007 22:52:21 1125.9
02-04-2007 20:47:03 489.8
02-04-2007 13:54:04 512.9
30-03-2007 15:30:27 300.9
30-03-2007 15:27:57 326.7
28-03-2007 21:42:33 1023.7
27-03-2007 17:18:49 1413.1
26-03-2007 19:44:19 1393.1
26-03-2007 18:59:24 1432.3
24-03-2007 16:50:36 1012.8
23-03-2007 22:10:25 1432.4
22-03-2007 20:16:12 280
21-03-2007 11:34:38 305.3
17-03-2007 18:44:10 1334.1
17-03-2007 18:04:28 1420.8
17-03-2007 17:49:09 1484.9
16-03-2007 23:37:41 513.4
16-03-2007 23:26:57 512.5

They do seem to show rather a lot of variation to me, even for MaxDSL. But perhaps you experts may be able to convince me all is well.

Thanks
Puzzled of Wiltshire
7 REPLIES
N/A

Is my connection healthy?

From your speed tests, all 20 of them. Your averaging just short of 1Mb (958.2 to be precise). Being approx 4km from the exchange, I would say thats not to bad at all.
Liam
Grafter
Posts: 2,083
Registered: 04-04-2007

Is my connection healthy?

Our speedtester that is on the Portal isn't the most reliable.

Very soon we'll be launching a new one, currently available in 'beta' at http://www.mybroadbandspeed.co.uk

There is also http://www.speedtest.bbmax.co.uk which you could try, or the speedtester on ThinkBroadband.com at http://www.thinkbroadband.com/speedtest.html
Enkel
Grafter
Posts: 47
Registered: 07-08-2007

Is my connection healthy?

Actually, your speedtester isn't too bad at all. Whenever I do one, the speeds shown are reflected in my actual download speeds as shown by my download manager. However, after I wrote my original message (April 7) things suddenly improved and I was getting a rather healthy 14-1500kbs for about 3 weeks. Now it has gone down again to 250. Your new test shows download speed of 244 and upload of 384. The BT test says that my line profile is 250. Surely there's something up? Why can my line support 1.5Mb/s for 3 weeks and then less than 0.25 for 1?

By the way, I don't think much of the guy who tells me my average speed is about 1Mb/s and is therefore OK. Don't mind averages being calculated over a few hours or even a day or two, but not 3 weeks! Come on! I trained as a mathematician and know a bit about statistics, so no wool, please.

By the way, my router is still synching at 2144.

Puzzled of Wiltshire.
Plusnet Help Team
Plusnet Help Team
Posts: 17,624
Thanks: 610
Fixes: 158
Registered: 05-04-2007

Is my connection healthy?

Something will have caused your line to sync low which is why the IP profile dropped, as long as you sync consistently higher for 3-5 days the profile will go back up accordingly. Syncing at 2144 will give a profile of 1500 as per this table
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team
Enkel
Grafter
Posts: 47
Registered: 07-08-2007

Is my connection healthy

Ahh, the first word of Chris Parr's reply says it all. SOMETHING!!! What I've been trying to find out for months now is WHAT THING?? I guess PlusNet have no more clue than I have. Thanks for your reply, Chris.
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

Is my connection healthy?

Hi there,

To be honest there are way too many reasons for drops in sync speed to mention.

We may be able to shed some light though, we can pull all the speed changes out of the BT system and supply the times and dates, this may help you to narrow the issue down (they're usually correct to within an hour). If this would help just raise a ticket and give me a nudge. Smiley
Enkel
Grafter
Posts: 47
Registered: 07-08-2007

Is my connection healthy?

Thanks, Mand. Currently I'm on a high (1890Kb/s) so I guess that I might just get more idea if I wait until the next low. Then if I find exactly when it switched I might be able to do a Hercule Poirot and put my little grey cells to work on the subject.