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Irratic speeds

N/A

Irratic speeds

For the last week or so i've been getting very irratic speeds usually get around the 1800 mark when testing connection speeds, anyone else with similar issues, had this once before, it went on for about a month then seemed to clear up.

Raised a ticket the last time and was told these were acceptable levels Cry


25-03-2006 01:46:22 - 709.8
25-03-2006 01:45:48 - 776.1
25-03-2006 01:44:55 - 885.3
25-03-2006 01:44:29 - 645.8
25-03-2006 01:44:08 - 594.7
24-03-2006 12:44:13 - 1533.3
24-03-2006 12:43:35 - 1659.2
24-03-2006 12:16:10 - 331.1
24-03-2006 12:15:15 - 732.8
24-03-2006 12:14:42 - 1247.3
23-03-2006 20:24:13 - 291.3
23-03-2006 20:08:37 - 287.2
23-03-2006 20:05:05 - 213.3
23-03-2006 20:04:09 - 278.7
21-03-2006 01:12:09 - 800.6
19-03-2006 20:07:58 - 311.6
14-03-2006 23:46:26 - 510.4
14-03-2006 23:46:00 - 462.6
12-03-2006 01:16:55 - 1406.1
21 REPLIES
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Irratic speeds

Forgot to add, I have a 2 meg connection and my usage is usually about 10 gig a month.
N/A

Irratic speeds

Try the BT Speed Test http://usertools.plus.net/tutorials/id/27

Been seeing big slow downs myself on Plusnet at peak times for the last week or so now.

After midnight speeds return to 1900+

Exchange Status is ok http://usertools.plus.net/exchanges/?exchange=Dawlish&exact=1626

http://usertools.plus.net/exchanges/ check your exchange.

How plusnet can call those speeds acceptable is crazy.

Also have alook at this thread http://portal.plus.net/central/forums/viewtopic.php?t=40417
N/A

Irratic speeds

Ran BT Speed Test the first 3 attempts timed out, when it eventually completed succesfully it showed a speed of 1244 still a lot slower than iI used to see.

Exchange (Rusholme) shows as green.

reran the speed test a few times and got the following results:

25-03-2006 02:46:27 - 1405.5
25-03-2006 02:45:40 - 0 Huh
25-03-2006 02:45:10 - 756.4
25-03-2006 02:44:30 - 1420.8
Community Veteran
Posts: 4,729
Registered: 04-04-2007

Irratic speeds

I think we are going to see a more posts like this on the forums.
In the past we have enjoyed a pretty much uncontended service, but with the roll out of MaxDSL, are BT also upgrading their parts of the back haul to take the additional bandwidth into account?

In my case I believe my exchange has already been MaxDSL enabled (Mid January), which upgraded me from 1M to 2M.

However since then I have suffered peek time slow downs, that have effectively placed me back on a 512K in the evening.

Chilly
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Irratic speeds

Is it possible that the intermittent nature of these erratic speeds happens because of being connected via the ptn-ag1 gateway?

I know when my machine slows down to a crawl and I check what gateway I'm on it's invariably the ptn-ag1 one.

edit: typo
JonathanW
Grafter
Posts: 2,648
Registered: 02-10-2007

Irratic speeds

There shoudn't be anything on that gateway that is causing the slowdown, as it is just the same as any of the other gateways other than the fact that it also handles traffic through the 155 for some of the customers on older realms.
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Irratic speeds

Quote
... other than the fact that it also handles traffic through the 155 for some of the customers on older realms.


Would that mean there are certain PlusNet customers who have been placed on this pipe, and if so would there be a way that a PlusNet customer can determine if they are on the older realms jon?
JonathanW
Grafter
Posts: 2,648
Registered: 02-10-2007

Irratic speeds

There are two realms left on there @plusnet.co.uk and @freeonline.net but due to the small number of customers using these realms there is plenty of space left on the 155.

@plus.net the older PlusNet realm was moved back onto the platform after some of the recent problems that customers were experiencing.
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Irratic speeds

This is probably a stupid question but how do I go about finding out what realm I'm on? I have just checked my account details and all I could find was this: @plusdsl.net.
JonathanW
Grafter
Posts: 2,648
Registered: 02-10-2007

Irratic speeds

The best way to find out is check your router, as it should be set up with the correct realm if everything is functioning correctly. There should also be a section under Connection Settings that lists it, along with other important information about your account.
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Irratic speeds

The only reference I can find on my router (Netgear DG834g) is @plus.com under account name. Apart from that the Gateway IP Address is listed as: xxx.xxx.xxx.xx.

The only information under Connection Settings is the plus.net tag.
JonathanW
Grafter
Posts: 2,648
Registered: 02-10-2007

Irratic speeds

On your router it will be under the ADSL login details, as the realm forms the second part of your username and is used by BTw to pass your authentication attempt onto the correct ISP.
N/A

Irratic speeds

Under basic settings it says @plusdsl.net. Would that be the correct realm jon? If so would I be on the 155 pipe?
JonathanW
Grafter
Posts: 2,648
Registered: 02-10-2007

Irratic speeds

Yeah, if its @plusdsl.net then you'll be on the main platform and your traffic will be going over one of the 622s.