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Info: PlusNet Broadband Premier Option 1

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Info: PlusNet Broadband Premier Option 1

Can someone post the link to info on this service please, I need to see what allowances I have now, also I notice the PN peak time is still 8am till 12pm, I thought it was meant to go back to 4pm to 12pm?

Cheers
7 REPLIES
Community Veteran
Posts: 4,729
Registered: 04-04-2007

Info: PlusNet Broadband Premier Option 1

Start here;
http://www.plus.net/residential/

Then its only a few clicks away :roll:

Chilly
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Info: PlusNet Broadband Premier Option 1

Cheers, never noticed the usage earlier ;-)
http://www.plus.net/residential/broadband/broadband_premier.shtml
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Info: PlusNet Broadband Premier Option 1

Until the new VMBU tool is rolled out it will be a slight be confusing as the old tool will continue to show the 8am-4pm and 4pm - midnight bands.
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Info: PlusNet Broadband Premier Option 1

Excatly, Why have the new acounts when everything is not in place, bl00dy stupid if you ask me!

See my other thread on the VMU:
http://portal.plus.net/central/forums/viewtopic.php?t=40992
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Info: PlusNet Broadband Premier Option 1

It's not exactly as if the old VMBU was any use in monitoring the various limits. Those shouldn't have been rolled out without adequate tools either.
Things were supposed to be different this time, with structured simple products, reliable tools, etc. But so far it's the same old story, problems piled upon problems with delays and poor communication all over the place.
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Info: PlusNet Broadband Premier Option 1

Yep, which is why sadly I think my time here is up. Got a few things higher up the must do pile then it will be MAC and sad farewell time.
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Info: PlusNet Broadband Premier Option 1

It's sad to see people leave, but I think this will be the last straw for many of the longer standing customers. I think we've been patient and fair, we understand that there will be problems but we've given PlusNet dozens of second chances and things are not improving as promised.
I'm waiting to see what the outcome of the packetloss issue is and if that isn't resolved then there's no way I'm going to stay to see all pipes get hit by the problem.
Good luck finding a new home! Wink