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Increase my ping times to fix my increased ping times!

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Increase my ping times to fix my increased ping times!

I received this from plusnet support as a response to my ticket ID: 20265469 regarding unplayable high ping times in TOCA Race Driver 3. These high ping time started after I came back from holiday end of August (I'd been away for 3 weeks so problem start is unknown):

"Dear Mr Jonathan Gould,

We have asked our wholesale broadband suppliers to turn interleaving on on your phone line to try and fix your current broadband problem.

Interleaving is a form of error correction that helps to improve the stability of high-speed broadband. One drawback of interleaving is that it can increase ping times, which may cause problems for online gamers."

Great! Increase my ping times further why don't you?

[Moderator's note by Tom (tomspcs) : Removed swearing bypass in thread title as it was stopping the thread being accessed.
1 REPLY
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

Increase my ping times to fix my increased ping times!

Hi,

That looks like an automated reply, a script is set to run on all intermittent connection faults to enable interleaving as most of the faults that are raised via this path (there's a question which asks whether the connection is dropping or a speed problem that determines whether it goes to intermittent faults or speed faults pool).

Looks like one of the faults guys has already requested interleaving be turned off for you.