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Idle disconnections - new?

bartstope
Grafter
Posts: 62
Registered: 14-08-2007

Idle disconnections - new?

it's recently started happening to me, i don't access the web for a few minutes (maybe half an hour) and it has disconnected.

is it just me?

and can i turn this stupid thing off?
4 REPLIES
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

Idle disconnections - new?

Hi there,

You don't have an idle timeout active from our side of things, this does not apply to your account type.

Is it a router setting? Or does your router log show any drops in connection?
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Idle disconnections - new?

What ADSL equipment are you using? Most routers have an idle disconnect option which is enabled by default which you need to turn off if you don't want it to happen.
bartstope
Grafter
Posts: 62
Registered: 14-08-2007

Idle disconnections - new?

i've turned off idle disconnect, the strange thing is, in the logs it just says 'asdl link down' and wont reconnect again until a restart.

my router is a belkin F5D9630
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Idle disconnections - new?

That sounds like a problem with the router.