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Idea - Access Support

MarkAngel
Grafter
Posts: 89
Registered: 30-07-2007

Idea - Access Support

I think it would be a good idea to have a link under Member centre (on the left with the other links) to access the support section, to take you to where you can Add/update/close any tickets you have open.

I've logged two calls over the past 12 months and find it a real bind trying to go through option after option trying to find where I can log and see my calls.

I just think somthing needs to be done to make this easier.

Mark
2 REPLIES
csogilvie
Grafter
Posts: 5,852
Registered: 04-04-2007

Idea - Access Support

It did use to live on the menu on the left, but when the design was changed it was removed and never added back...
crimsone
Grafter
Posts: 317
Registered: 15-08-2007

Idea - Access Support

personally, I go to the members center, and then change it to "action=tickets" in the URL. A link would be easier though.